Mahmoud Abdullah Mostafa Wahdan
Real Estate Sales Professional
Giza, EG.About
Highly motivated Real Estate Sales professional with a strong foundation in client relationship management, lead generation, and effective negotiation. Leveraging 4+ years of experience in customer service and digital marketing, adept at building rapport, resolving complex issues, and driving sales growth. Eager to apply proven communication and persuasion skills to secure new clients, close deals, and deliver outstanding results in a dynamic real estate environment.
Work
Orange Egypt
|Customer Service Representative
Giza, Giza, Egypt
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Summary
Managed customer inquiries and resolved service issues for Orange Egypt, ensuring high levels of client satisfaction and loyalty.
Highlights
Cultivated strong client relationships, consistently achieving high customer satisfaction scores and fostering loyalty within a fast-paced service environment.
Resolved a diverse range of complex client issues through effective communication and problem-solving, enhancing customer experience and trust.
Demonstrated exceptional reliability by diligently following up on all customer requests, resulting in timely resolutions and professional service delivery.
Applied advanced communication and persuasion techniques to de-escalate challenging situations, contributing to positive customer outcomes and operational efficiency.
Freelance
|Digital Marketing Specialist
Giza, Giza, Egypt
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Summary
Provided comprehensive digital marketing services to diverse clients, focusing on lead generation and sales support to drive business growth.
Highlights
Successfully managed a portfolio of freelance clients, ensuring clear communication and delivering tailored digital marketing strategies.
Generated high-quality leads through targeted digital campaigns, directly contributing to increased sales opportunities for clients.
Leveraged advanced persuasion and communication skills to effectively articulate value propositions and support client sales objectives.
Developed and implemented digital strategies that enhanced online presence and engagement, yielding measurable results for client businesses.
Education
Cairo University
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Bachelor of Commerce
Human Resources
Languages
English
Skills
Sales & Client Management
Communication, Persuasion, Client Relationship Management, Lead Generation, Sales, Negotiation, Client Engagement.
Problem Solving & Adaptability
Work Under Pressure, Problem Solving.
Digital Proficiency
Digital Marketing, ICDL, Digital Tools, Software Skills.